Feature Highlights
Get access to industry-leading features selected by survey professionals. All pricing plans give you access to all the features.
Create personalized intro messages
Use engaging and personalized intro messages to boost response rates.
- Use personalized intro messages for each contact (for example, Dear Maria)
- Personalized intro messages can increase response rates by up to 20 percentage points
- Add help messages to provide background and further information to respondents
Choose question types and define valid answers
Bolster data quality through automated response checks and use question types for a great survey experience.
- Benefit from the complete range of questions types possible in SMS and WhatsApp surveys
- Use different question types to build an engaging, interactive survey experience
- Benefit from automated response checks: If an incoming response is invalid, users get a help message and try again
- Define valid ranges for numeric questions
Build a seamless survey flow using logic
Increase completion rates by building a perfect survey flow that your audience will love, and test your survey safely online.
- Build an optimal survey flow using skipping and branching logic
- Show only relevant questions to your audience to save costs and increase completion rates
- Provide users with automated airtime top-ups to incentivize survey completion
- Finished building? Test your survey using the built-in online survey simulator
Schedule survey release
Schedule your survey to be sent when your audience is best available or set a recurring survey release
- Upload the contact details of your audience using the provided template - all set!
- Send out your survey immediately, or schedule it for later release
- Schedule recurring surveys for regular data collection, for example to track household welfare over time
- The day and time matter for response rates. Pick a day and time when your audience is best available, for example early evening
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